Peter and his team have been successfully running CRASH'NSTAY since 2019 with several international short stay accommodations. A good time to get to know Peter better and how Pling Stay, among others, helped him to run his accommodations contactless and smarter.
Who is Peter?
Peter (28) once started with one location, in Rotterdam. Soon he expanded to Sprang-Capelle, but nowadays also internationally active in Barcelona, among others.
Peter attaches great importance to personal contact, but also finds it very important that his guests can arrange a lot themselves. This saves guests, but also himself and his team, time and improves the guest experience. They use this time to really personal contact with guests and to continuously improve their stay.
In addition, Peter considers responsible corporate social responsibility, with a view to the climate, very important. Thanks to Plingspot in combination with tap.fyi, he offers extremely environmentally friendly solutions, which as a bonus also makes the paperwork a thing of the past.
How does Pling Stay help Peter run his short stay accommodations better?
Peter has accommodations in Sprang-Capelle and Barcelona, but first started with Bungalow The Silo House / Duiventil, our tap.fyi Tag is outside and inside all accommodations to better help his guests.
For example, Peter has pasted a tap.fyi Tag at every entrance / door of the accommodations (our sticker that you can stick anywhere and really link to any action). This allows the guest to get all the information about the property and the check-in process by holding their mobile device against the sticker. This allows the guest to check in completely themselves, without anyone intervening and without endless phone calls or text messages.
But, Peter also uses Pling Eats!
In addition to his unique accommodations, Peter also offers a breakfast service in Sprang-Capelle. Breakfast with only local delicacies, which guests can order online via the Tag itself. Thanks to the Tag hanging in the accommodations, guests can put together and order breakfast directly from their bed on their mobile device.
These orders then come directly to Peter and his team and they ensure that they are delivered to the wishes of the guest and at the requested time. Hotel service!
In Peter's own words
Thanks to Plingspot I can focus on quality, growth and rolling out new services and experiences. This contributes to an optimal guest experience, more automatic sales and promotes safety, especially thanks to the automatic check-in and check-out process.
How nice is it, when the guest wants to, to share information about the environment or other interesting things to do as a guest. Think of sharing good restaurants, nice hotspots or activities, etc. This improves the guest experience with us: something for everyone.
By stimulating this awareness, we reduce waste, automate daily processes and focus on the world of tomorrow.